Higher productivity due to leaner structures
Stimulating workshops to optimize service procedure
Professional leading of quality action teams
In English, German and in French
from different brands, often show practically the same level of quality.
One way to differ is, quite clearly, marketing. The other – more
lasting and effective – way of differentiation is providing excellence
Service makes the difference.
We support your striving
your process of optimizing service quality and reaching excellence:
by means of workshops, key notes, motivating quality action
teams and trainings.
processes, procedures … it's all highly complex. At which
point down the line does the problem lie? – Not always
that obvious to see. We can help you find the slow-down. And
we can assist you in speeding it up. With our wide experience
appunto provides special trainings
for B2B salespersons and for persons selling highly sophisticated
How to establish contact. How to identify customers' needs
and desire. How to convince them of
product advantages. And, what is most important, how to
reach their hearts and win them over.
Our trainings focus on salespersons to inspire and enthuse
rather than just inform customers. Learn how to come across
at your best.