Financial
service providers should not only talk about money.
Clients' confidence is significantly
based on communication.
appunto supports you in enhancing its' effectiveness, and in communicating
your unique profile in order to stand out from your competitors.
Consulting in strategic communication in critical situations.
Profit from our wide experience in media relations and crisis communication.
Last but not least, our cost-effectiveness increases your benefit.
Products and services are
exchangeable – particularly in the finance industry. For banks,
private banks, insurances, fund providers, fiduciaries and asset managers,
the means to ensure success is therefore a better communication –
with messages that come across. Cultivating a good relationship with your
clients is imperative. Likewise, standing out positively in public and
securing your share of voice are essential.
In all these areas, appunto provides support: effective, professional,
informed and cost-efficient. With integrated communication ranging from
communicating with your clients to PR and advertising to internal communication.
One stop for consistent results.
Our ambition: We strive for new ideas in each case. Since standing out
is a must, we search for solutions that are off the beaten tracks.
How we work: professional, fast, flawless, flexible. Hence cost-effective.
Absolute discretion is guaranteed.
Communication for banks and financial service providers
appunto provides
the following services for banks, insurances and asset managements in
English, German and French:
Public relations,
Media relations
Expert Crisis communication
» Crisis
communication
Top level corporate publishing
-
Annual
reports
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Image
brochures
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Customer
magazines
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Newsletters
Effective media training
Personalized presentation
skills training
-
Presentation
training for executives
client consultants
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Public speaking instruction in English, German,
and French
We feature years
of experience in the finance industry and assure you
that we treat mandates with
utmost confidentiality.
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Creative advertising
Multilingual Anchoring
Client satisfaction
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Keynote
speeches on total client satisfaction
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Conducting
internal workshops
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Testing
your services (test visits) and reporting
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Quality
circles
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Quality
action teams
» Quality
assurance
Client consultants'
training |
Our
trainings are practice oriented and designed to enhance
successful client interaction.
How to establish contact with clients? How to identify
a client's individual needs? How to convince a client
of the advantages of a product? How to win a client
over? All about client satisfaction and client delight.
With us you learn about the essential difference between
informing clients vs. enthusing and inspiring them.
In order to sell a product, you need to "sell"
yourself. We can show you how.
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Exposure to public
criticism |
Banks,
insurances and financial service providers are particularly exposed
to public criticism. Charges by the media or on the part of politicians
are frequent and there is a pressing demand for explanation. The
smallest mistake can result in a
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disaster. There is too
much at stake not take greatest care. In such situations, we can rely
on our longstanding experience in crisis communication and media relations
to provide valuable support in getting the matter under control. |
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